Delivery & Returns

We aim to ship orders within 1-2 business days.  

If you've left it to the last minute and you need same day shipping, reach out and we'll do our best to assist

Going to be out?  The vast majority of our items (aside from our Handmade Christmas Crackers) are shipped in letter box friendly packaging, so will fit through a standard sized letter box.

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UK:

Standard: Royal Mail 2nd Class - 2-4 days - FREE

Express: Royal Mail 1st Class - 1-3 business days - 2.00

Royal Mail Tracked 24 - 1 business day - £3.50

Royal Mail International Tracked & Signed, 5-8 Business Days £9.95

Unfortunately we are unable to ship to the EU at present 

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You can return an unused item in original packaging for any reason within 30 days and we will refund your purchase price.

Simply contact us first on 01326 574484 to let us know, and then return to

In the unlikely event that an item is faulty please follow the instructions above and we will offer you either a replacement or a refund including any associated postage costs incurred.

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We pride ourselves on our excellent customer service so don't be afraid to get in touch, we're always happy to help!