Delivery & Returns
Delivery Information
LAST ORDERS FOR CHRISTMAS
TUESDAY 17TH DECEMBER 3PM
ALL ORDERS PLACED AFTER THIS TIME WILL BE SHIPPED WHEN WE RETURN AFTER THE CHRISTMAS BREAK ON TUESDAY 7TH JANUARY.
We aim to ship orders within 1-2 business days.
If you've left it to the last minute and you need same day shipping, reach out and we'll do our best to assist
Going to be out? The vast majority of our items (aside from our Handmade Christmas Crackers) are shipped in letter box friendly packaging, so will fit through a standard sized letter box.
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Delivery Prices
UK:
Standard: Royal Mail 2nd Class - 2-4 days - FREE
Express: Royal Mail 1st Class - 1-3 business days - 2.00
Royal Mail Tracked 24 - 1 business day - £3.50
*Christmas Crackers: A flat charge of £3.99 per order containing crackers
Shipping to the US
Royal Mail International Tracked & Signed, 5-8 Business Days £9.95
(use the currency converter at the top of the page to see prices in USD)
Unfortunately we are unable to ship to the EU at present
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Returns Information
You can return an unused item in original packaging for any reason within 30 days and we will refund your purchase price.
Simply contact us first on 01326 574484 to let us know, and then return to
Vision Arts Tin
Unit 10 Trannack Mill Industrial Estate
Coverack Bridges
Helston
TR13 0LX
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In the unlikely event that an item is faulty please follow the instructions above and we will offer you either a replacement or a refund including any associated postage costs incurred.
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We pride ourselves on our excellent customer service so don't be afraid to get in touch, we're always happy to help!
